Shipping policy

How long will it take to receive my order?

Processing can take anywhere from 5-7 days. After this period, expect your order to arrive in 1-5 days, depending on your location.

What do I do if I entered the wrong address?

Please contact us immediately if you have entered the wrong address. We will try our best to correct the mistake before the package is shipped. Info@thefrantichouse.com

Can I track my order?

We provide tracking on all orders. However, tracking will not be available right after the purchase is made. There is a 5-7 day processing period before the product is shipped.

What do I do if my item(s) arrived damaged?

Send us an email with pictures of the broken item(s) with a brief description. You have 72 hours after tracking says your package has arrived to report the broken item(s).

How much does shipping cost?

All orders will have a flat $7 shipping fee. This will be automatically displayed at checkout.